Legal Notice
Company Information The HiFi Cat No. 1, Lane 3, Jinxin Street, Jinxia New Village, Chang'an Town, Dongguan City, Guangdong Province, China 523000
Contact Information Email: support@thehificat.com
Returns & Right of Withdrawal
In accordance with the EU Consumer Rights Directive, customers in the European Union have the right to withdraw from their purchase within 14 days of receiving their order, without providing any reason.
To exercise this right, please contact us within 14 days of delivery. The item must be returned in its original condition and packaging.
Return shipping costs are the responsibility of the customer.
Refunds will be processed within 14 days of receiving the returned item, using the same payment method as the original transaction.
Dispute Resolution
For EU consumers, the European Commission provides an online dispute resolution platform available at: https://ec.europa.eu/consumers/odr
Applicable Law
These terms are governed by applicable local consumer protection laws in the buyer's country of residence for EU customers.