HZSOUND LUNA Dual Voice Coil Flat Diaphragm Driver In-Ear Earphone IEM

• Free Standard full searchable Shipping
• DDP(Delivered Duty Paid) Services, No payment on receiption
• Free 7-Day Return Policy!

⚠️ Important Notice: EU Customs Reform Effective 1 July 2026

A new tariff system will take effect across all 27 EU member states starting 1 July 2026. The EU is abolishing the duty exemption for low-value parcels — all goods entering the EU will now be subject to customs duties, including a fixed duty of €3 per HS tariff code category for IOSS-declared goods under €150.

A handling surcharge of USD $5 has been applied to all standard shipments to EU countries on orders under $500. Orders over $500 qualify for free expedited shipping.

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Shipping Fees & Couriers

We collaborate with the following courier companies:

• Standard Shipping: Yunexpress, 4PX, NinjaVan
• Special Country Channels: India – Yitong Express | United Kingdom – Royal Mail | Japan – Sagawa Global Transportation
• Express Shipping (orders over $500 ship free): DHL Express, FedEx, UPS, SF Express

In the event that a shipment is refused, undeliverable, or returned to sender, HiFiCat will process a refund to the original payment method. If a customer requests reshipment, a reshipment fee will apply. A restocking fee of up to 20% may also apply.

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Shipping Rates & Estimated Delivery Times

1. France, Germany, United Kingdom, Italy, Spain, Poland

All taxes and duties are prepaid (DDP). 5–10 working days. Free standard shipping.

Tracking examples:

• France: https://t.17track.net/en#nums=YT2132021222003141
• Germany: https://t.17track.net/en#nums=YT2133621222016083
• United Kingdom: https://www.17track.net/?nums=GV779664269GB
• Italy: https://t.17track.net/en#nums=YT2133021222011717
• Spain: https://t.17track.net/en#nums=YT2129521222003430
• United States: https://t.17track.net/en#nums=SUA211205BIUQ1000007

2. EU 27 Countries (Standard Shipping)

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Cyprus

All taxes and duties are prepaid (DDP). 10–15 working days.
💰 Shipping cost: $5.00 USD (orders $0–$500) | Free (orders $500+, via DHL Express)

Tracking examples:

• Finland: https://www.17track.net/?nums=UG324191515YP
• Poland: https://www.17track.net/?nums=UG335827360YP
• Estonia: https://www.17track.net/?nums=UG363043181YP
• Switzerland: https://www.17track.net/?nums=UG359525911YP
• Greece: https://www.17track.net/?nums=UG250851788YP
• Sweden: https://www.17track.net/?nums=UG353458343YP
• Czech Republic: https://www.17track.net/?nums=UG320437102YP
• Slovenia: https://www.17track.net/?nums=UG349882511YP
• Slovakia: https://www.17track.net/?nums=UG349946557YP
• Denmark: https://www.17track.net/?nums=UG272480001YP
• Netherlands: https://www.17track.net/?nums=UG206078468YP
• Latvia: https://www.17track.net/?nums=UG336264373YP
• Croatia: https://www.17track.net/?nums=UG331204789YP
• Austria: https://www.17track.net/?nums=UG322443180YP
• Hungary: https://www.17track.net/?nums=UG313846849YP
• Belgium: https://www.17track.net/?nums=UG313858025YP
• Bulgaria: https://www.17track.net/?nums=UG309182635YP
• Romania: https://www.17track.net/?nums=UG295530616YP
• Ireland: https://www.17track.net/?nums=UG286654665YP
• Iceland: https://www.17track.net/?nums=VR447888050YP

3. Other European Countries (Free Standard Shipping)

Norway, Switzerland, Ukraine, Armenia, North Macedonia, Moldova, Monaco, San Marino, Vatican City, Serbia, Albania, Kosovo, Montenegro, Bosnia & Herzegovina, Belarus, Georgia, Andorra, Guernsey, Jersey, Faroe Islands, Svalbard & Jan Mayen, Guadeloupe, Réunion, Gibraltar, Isle of Man, Mayotte, Iceland, Liechtenstein, Turkey

All taxes and duties are prepaid (DDP). 10–15 working days. Free standard shipping.

• Norway: https://www.17track.net/?nums=VR457380806YP
• Serbia: https://www.17track.net/?nums=VR447710777YP
• Ukraine: https://www.17track.net/?nums=UG331240667YP
• Russia: https://www.17track.net/?nums=VR454415418YP

4. Americas

• United States & Canada: 7–15 working days | $10.00 USD | Standard Shipping
• Mexico: 7–15 working days | Free | Standard Shipping
  Tracking: https://www.17track.net/?nums=UG212366392YP
• Brazil: 7–20 working days | Free | Yunexpress
  Tracking: https://www.17track.net/?nums=UG207476109YP
• Chile: https://www.17track.net/?nums=UG205949999YP
• Canada: ~2 weeks via Canada Post
  Tracking: https://www.17track.net/?nums=2012559519792764

5. Oceania

• Australia: 10–15 working days | Free | Yunexpress
  Tracking: https://www.17track.net/?nums=UG245685796YP
• New Zealand: 10–15 working days | Free | Yunexpress
  Tracking: https://www.17track.net/?nums=YE175499582CN
• South Africa: https://www.17track.net/?nums=VR446175857YP

6. Asia

• Japan: ~7 working days | Sagawa Global Transportation
  Tracking: http://www.sagawa-cn.cn/track.php?=AG952259325CN
• Singapore: 5–15 working days | Free | Yunexpress
  Tracking: https://www.17track.net/?nums=YL1260043286
• Thailand: 5–7 working days | Free | JT Express
  Tracking: https://jtexpress.co.th/index/query/gzquery.html?bills=710701518682
• Malaysia: 5–7 working days | Free | JT Express
  Tracking: https://jtexpress.my/tracking/640443802485
• India: 7–20 working days | Free | Yitong Express
  Tracking: https://www.17track.net/?nums=UG297660021YP
• Vietnam: https://www.17track.net/?nums=VR456508418YP
• Philippines: https://www.17track.net/?nums=UG319148960YP
• South Korea: https://www.17track.net/?nums=UG328168769YP

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Track Your Order

Main tracking portal: https://t.17track.net/

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Contact Us

📧 Email: support@thehificat.com
📞 Tel: +8619270016096